Return & Refund Policy

At GAURVEST FOODS, we take care to pack every order properly and ensure that our products reach you in good condition.

Returns

As our products are food items, we generally do not accept returns of products that have been opened or used.

However, if you receive a damaged, defective, incorrect, or significantly different product from what was ordered, please contact us so we can assist you with a suitable resolution.

Damaged or Incorrect Products

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible after delivery.

Please provide:

• Your order number
• Clear photographs/videos of the product and packaging
• A brief description of the issue

After reviewing the details, we will assess the issue and, where applicable, arrange a replacement or refund.

Refunds

If your refund request is approved, the refund will be processed through the applicable payment method used for the order, where possible.

The time taken for the refund to reflect in your account may depend on your payment provider or bank.

Non-Returnable Situations

Returns or refunds may not be applicable where:

• The product has been opened or consumed.
• The product has been damaged after delivery due to improper handling or storage.
• The issue is caused by incorrect or incomplete delivery information provided by the customer.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible at +9175279-48609 Cancellation requests can only be accommodated where the order has not already been processed or shipped.

Contact Us

For any return or refund-related questions, please contact us:

Phone: +91 75279-48609
Location: Jalandhar, Punjab

GAURVEST FOODS — Naturally Yours.